“Verbatim”
Early in 2020, Cetane’s Nancy Coop started a human interest column in BPN (Butane-Propane News). Modeled after the familiar “Heard on the Street” interview, Nancy sent questions to a group of propane colleagues who replied by e-mail. The monthly questions and responses were published in BPN and appear here verbatim. It’s an uncommon insight into colleagues’ honest replies to provocative questions.

You’re given one wish…but you can’t use it on yourself. What would you wish for?

Right off the bat, Boyd McGathey cleverly asked me if he could “wish for more wishes?” Yet he, like our other respondents, found a broader, more humanitarian wish within the […]

What kind of listener are you?

Active listener? Using body language to show you are listening? Withholding judgement? How do you really listen to someone? Well-known writer and lecturer who developed courses in self-improvement and salesmanship, […]

What changes in your behavior have you made or are considering making due to inflation?

Both on the personal and professional front, we are hearing numerous and consistent conversations and news items about inflation across the U.S. This month, we ask our people in the […]

What’s something you keep telling yourself you’ll do when you retire, or when you “have the time”?

A recurrent phrase I’m hearing from people of all ages these days is “If not now…when?” The key to this month’s question is the aspect of “having the time.” Are […]

How Do You Manage Stress?

Since I was behind on my deadline and needed to hurriedly develop a question and request replies on a tight due date, the topic of stress could not be more […]


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We were very pleased to have such a knowledgeable and experienced company in our corner with the team at Cetane. It was obvious that they knew the best process and how to get the ball over the goal line. Their advice throughout the process was greatly appreciated and we thoroughly enjoyed working with them.

— Steve Lombardi, Brodeur’s Oil, Moosup, CT